Knowing the actions that deliver the best results
You need a core transformation strategy in place to effectively kick-start the evolution of your business.
This means having a clear vision, setting the right goals, and taking positive action.
To put the right impetus and drive behind this core strategy, you need to put some careful thought into where your action will generate the best results.
Knowing where your actions will benefit most
Having a strategy and executing it sounds easy, doesn’t it? But to maximise the effectiveness of your next steps you need to know where your action is likely to be best placed.
Advice and support from your peers and wider professional network is vital here. Every business’ journey will be different, but listening to the experiences of other business owners, and talking with external advisers, will help you to take the right actions at the right times.
To broaden your understanding of the change process:
- Talk to your peers – speak with other owners of businesses you admire and get their viewpoint on your plans.
- Know the hurdles – seek advice from people who’ve been through the transformation process and listen to their stories, so you understand the pitfalls and can avoid them.
- Surround yourself with the best mentors – every business benefits from an outside mentor, and that’s equally true of yours. Whether that’s talking with a business adviser and/or working with your accountant, you need to tap into the best possible guidance.
- Have a support unit – your experience will be far easier with someone to share the journey. We can work with you to set the right goals, act as your support team and help you work towards your core vision – keeping your transformation journey in perspective.
The more prepared you are, and the more background knowledge you have, the readier you will be to make a success of your next challenge.
Keeping cool under pressure
As with most things in both sports and business, the match rarely pans out in the exact way you’ve planned in the team talk. So you’ll need to keep cool under pressure.
Staying calm under pressure is a real asset. It’s never the standard 90 minutes like you drew out in the game plan. Events, circumstances and customer issues will always come along to change your plan. So it’s important to be agile, flexible and to think on your feet. Being prepared to fail, to learn from the negative experience and to then get back up again is a key learning curve.
You will have customers who are not ideal.
You will have time pressures.
And you’re very likely to have customer service issues that need to be overcome. As the leader of your team, you need the emotional intelligence to know what people want, how they feel and if you’re meeting their expectations.
As a business owner, your customers expect you to do the best for them – and that means having the resilience to consistently deliver on this goal, whatever the challenges.
Moving through the change process as a team
So are you and your team ready to start your transformation journey?
To meet your goals, everyone on the team must move forward at the same pace and have the same vision. You need to be cohesive – with an agreed strategy, the right tactics and people who are fully signed up to your game plan.
You will have to let go of control occasionally – the ball does sometimes go out of play. But with your strategy and team behind you, you’ll be ready to flex your game plan, try new tactics and embrace the flexibility to meet your transformation goals.
The key is not only setting rigorous targets but to engage specialists who can help streamline any transformation a business may need to undertake. Omnis Group is on hand for any business owner who wants to breathe fresh life into their business with performance management and continual support, to review targets and find the numbers that sit behind them to optimise success as it can be difficult doing it alone.