Measuring customer satisfaction
Differentiate your business by the way you treat and serve your customers Happy customers are much more likely to stay with your business long-term, and they’re also likely to provide you with referrals Read More…
Differentiate your business by the way you treat and serve your customers Happy customers are much more likely to stay with your business long-term, and they’re also likely to provide you with referrals Read More…
The new financial year is a good time to pause and review How have the past twelve months gone for your business? It’s also a great time to look for Read More…
Identifying what to watch 14 Key Performance Indicators that matter As a business owner, it is your responsibility to pay attention to every detail of the business. From employee satisfaction to growth indicators, Read More…
Small business health upswing as payments, hiring improve February’s numbers are in – late payments and casual employment improve while cash flow worse. That suggests cyclical movements in Australian small business Read More…
60% Australian small business owners are paid <$50k During an episode of Q&A this month, Australian Chamber of Commerce and Industry Chief Executive James Pearson said small business owners would Read More…